Your Health,
Our Priority
We provide seamless and reliable medical assistance to travelers around the world
Report an Insurance Claim
Our 24/7 call center is here to help. Contact us immediately to report any medical issues during your travels, and we’ll connect you with local healthcare providers. Please prepare your insurance policy number.
About Us
Elite Medical Assistance provides medical assistance services to travelers and insurance companies. With a wide network of medical partners, we help travelers get access to quality healthcare around the world.
24/7 Multilingual Support
Our assistance services are available around the clock, ensuring that help is just a phone call away, no matter the time zone or time of day. Our team speaks multiple languages, so you can always communicate your needs effectively.
Global Network of Healthcare Providers
We have built a wide network of trusted medical partners across the globe, allowing us to quickly connect you with the nearest hospitals, clinics, and specialists, no matter where you are.
Rapid Response in Emergencies
When faced with a medical emergency, time is of the essence. Our team is trained to react swiftly, coordinating with local emergency services to provide fast and effective care.
Tailored Solutions for Each Case
We understand that every traveler’s medical needs are different, so we offer personalized assistance, whether you need basic medical advice or complex treatment coordination.
Working Worldwide
Services
At Elite Medical Assistance, we provide a comprehensive suite of services to ensure that travelers receive timely and high-quality medical care, no matter where they are.
Emergency Medical Assistance
If you experience a medical emergency while traveling, we’re here to help you 24/7. Our team responds immediately to assess the situation and connect you with the nearest healthcare providers, ensuring you receive the urgent care you need.
Doctor Consultation and Referral
Whether you’re dealing with a minor health issue or need specialized medical advice, we arrange consultations with licensed doctors. Depending on the location, this can be done in-person or via telemedicine.
Hospital Admission Assistance
In case you need to be admitted to a hospital, we manage the process from start to finish. We coordinate with the hospital on your behalf, ensuring you receive appropriate care without administrative stress, and wherever possible, we arrange for cashless treatment through your insurance provider.
Medical Evacuation and Repatriation
If local medical facilities are not equipped to handle your case, or if you need to be moved to a facility in another region or country, we organize medical evacuation by land or air. In extreme cases, we also handle the repatriation of the patient back to their home country for further treatment.
Prescription Medication Assistance
If you lose your medication or need a new prescription during your trip, we assist in obtaining the necessary medications, even if they are unavailable locally. We liaise with doctors and pharmacies to ensure you get the treatment you need.
Coordination with Insurance Providers
We handle all communications with your insurance provider to ensure smooth processing of your claim, from verifying coverage to settling payments directly with healthcare providers. This minimizes out-of-pocket expenses and paperwork for the traveler.
How We Work
01
Get in Touch
If you feel bad, you should contact our 24/7 call center.
02
Assessment
We evaluate your situation and medical needs.
03
Coordination
We coordinate with local hospitals and medical professionals.
04
Assistance
You get the care you need, be it an appointment or emergency services.
Achievements
1,000+
Medical Cases Handled
20+
Countries Covered
98%
Customer Satisfaction Rate
200+
Healthcare Partners Worldwide
For Tourists
Before your trip, ensure your health and safety are covered with a comprehensive insurance policy.
We recommend:
- Checking vaccination requirements
- Bringing necessary medications
- Reviewing your policy’s coverage
Traveler’s Checklist:
- Have your insurance policy number ready.
- Save our call center number in your phone.
- Know the nearest hospital or clinic at your destination.
FAQ
What should I do if I need medical help abroad?
Contact our 24/7 call center immediately. We’ll arrange assistance for you.
How quickly will I receive assistance after reporting a medical emergency?
We prioritize emergency cases and respond within minutes. Once we assess your situation, we immediately contact local medical facilities or emergency services and arrange the necessary care as quickly as possible. Our global network ensures that help is always nearby.
Can I receive medical treatment abroad without paying upfront if I have insurance?
Yes, in most cases. We work directly with healthcare providers and insurance companies to offer cashless treatment options. This means you won’t have to pay upfront for covered treatments, as we handle billing directly with your insurance provider.
Does my insurance cover all medical treatments?
Coverage depends on your insurance plan. Please check your policy for details.
What happens if my insurance doesn’t cover the medical services I need?
If your insurance policy does not cover certain services, we will inform you in advance and guide through the best options. While we strive to minimize out-of-pocket expenses, you may need to cover certain treatments directly, but we will still assist with coordination and ensure you receive proper care.
For Partners
Partnering with us means giving your clients access to high-quality, reliable medical assistance services on a global scale. Here’s how we add value to our partnerships:
Global reach
Our extensive network of medical professionals, clinics, and hospitals covers more than 100 countries. With local experts on the ground in key destinations, we ensure that your clients receive care from trusted, qualified healthcare providers.
Simplified Claims Processing
Handling international medical claims can be complicated. We streamline this process by directly managing the entire claims workflow, from verifying coverage to settling payments with healthcare providers.
Boost Client Loyalty
Providing clients with access to premium medical services improves their experience and builds lasting loyalty. By partnering with a trusted medical assistance provider, your brand gains a reputation for exceptional customer care, giving you a competitive edge.
Contact Us
Reach out to us for any inquiries.
- Kyrgyz Republic, Bishkek, Kuyruchuk, 145
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